Question: Who do I call if something goes wrong? Answer:
We have developed a system to support your success no matter what challenges may arise during your outsourcing arrangement.
Our Australian Support team located in our Brisbane office can support you, should something not go as expected. Like most tech companies we have an online ticketing system that creates a support case that an Australian team member will work through until we achieve your desired outcome. We are always here to support you.
The truth is that trying to explain something in detail to your Virtual Assistant without the support of PMVA could result in miscommunication and further things not going the way you planned.
It’s important to always advise us immediately, no matter how small, so we can fix it and fix it for good. This also has a knock on effect when we need to execute our Backup VA services.
We have invented an easy to use and robust system that creates consistent results for your Real Estate business.