Hire the Best Premium Real Estate Virtual Assistant Services

We have a Zero Downtime Guarantee which means if your dedicated Virtual Assistant for real estate agents is on annual leave or calls in sick, we’ll ensure you have a fully qualified replacement available who knows your business and can cover for one hour or one day, all year round.

Enhance Your Real Estate Business with Virtual Assistant Services

Property Management with Dedicated Real Estate Virtual Assistants

Our service transcends mere data entry, organising tenancy tasks such as Rent Arrears, Lease Renewals, Maintenance, Vacates, New Tenant acquisition, and Rent Reviews for an impressive portfolio of over 30,000 properties across Australia and New Zealand. Renowned for our unmatched quality and processing speed, we help real estate business owners effectively manage a ratio of 250 properties with just 1 Virtual Assistant per portfolio. This unparalleled efficiency not only boosts productivity but also significantly reduces staff turnover, ensuring that mundane tasks are completed by remote staff cost-effectively. By choosing our dedicated real estate virtual assistants, you are ensuring that your in-house team can focus on high-value tasks, enhancing your service delivery without the worry of administrative overload.

Specialised Leasing Support with Expert VA Teams

Unlock the potential of your leasing operations with expert VA teams that manage critical admin tasks, enabling your Leasing Officer/Team to focus on showing properties and securing leases. From application processing to managing and monitoring Inspect Real Estate and updating owners after weekend OFIs, our service is designed to streamline the leasing process. Our VAs are more than just home-based virtual assistants; they are a professional extension of your team, eager to learn and adapt to your specific business needs. This specialised support ensures that your properties are back on the market as swiftly as possible, turning potential revenue loss into profit. Our expert VA teams boost tenant satisfaction and secure future profits by handling details that foster long-term relationships.

Secure and Efficient Trust Accounting with Virtual Assistant Services

With our profound expertise in real estate trust accounting and banking software systems, we assure you of secure and efficient processing of finances. Our virtual assistant provides high-level data entry and organises your financial records, ensuring seamless mid and end-of-month processing, bill payments, and water invoice on-charging. This allows real estate investors to relax, knowing their sales and property management departments are supported by the best real estate virtual assistant outsourcing company in Australia, capable of handling the complex financial landscape of real estate with outstanding communication skills and precision.

Boost Sales Administration Productivity with Real Estate Virtual Assistants

Entrust your sales campaigns, listing procedures, and open-for inspections to the best real estate virtual assistants, well-versed in legislation and administrative excellence. Our service offloads the bulk of email management and ensures a timely arranged photo shoot, allowing your agents to concentrate on sales. The support provided by our VAs in organising and executing administrative tasks elevates the productivity of your sales department, making sure that your agents are free to do what they do best—sell properties and nurture client relationships, ultimately driving your business towards greater success.

Streamline Your Projects and Audits with Professional VA Support

Minimise risk and organise your compliance effectively with our professional VA support. We specialise in managing and maintaining business audits, including insurance renewals, pool compliance and smoke alarm safety to protect your company from vulnerabilities. Our VAs, equipped with excellent management and communication skills, pay meticulous attention to detail to ensure that your operations are not only compliant but also streamlined for efficiency. By delegating these critical tasks to our remote staff, you’re ensuring peace of mind and operational integrity, allowing you to focus on growing your business.

Elevate Your Lead Generation and Social Media Strategy with Real Estate VAs

Our real estate marketing VAs are skilled in data mining, generating leads and executing comprehensive social media management strategies. They’re trained to support your Business Development activities on various social media platforms, ensuring that no administrative task delays your opportunity to connect with potential clients and win more business. This service is designed to let your local team maximise their client-facing time, enhancing your brand’s online presence and engagement with prospective customers in a manner that’s both effective and cost-efficient.

Holiday Accommodation Management Made Easy with Specialist VAs

Seasonal and holiday accommodation management becomes hassle-free with our specialist VAs. We handle bookings, deposits and coordinate cleaning services to ensure your properties are guest-ready, providing your local team with year-round support. Our VAs also manage your social media, posting engaging content that minimises vacancies and attracts guests. This comprehensive support allows you to focus on expanding your portfolio, secure in the knowledge that every aspect of your holiday rentals is being expertly managed.

Commercial Administration: Scale Your Business with Dedicated VAs

Achieve growth in your commercial real estate sector with our experienced and dedicated virtual assistants. Specialising in detailed budget administration, CPI monitoring, and market trend analysis, our VAs are an invaluable asset for any real estate business owner looking to scale their operations. By taking on the online job of managing complex commercial administrative tasks, our remote staff enables your in-house team to devote more time to strategic business activities, driving your market share and profitability in a highly competitive landscape.

Frequently Asked Questions About Real Estate Virtual Assistant Services

What is a General Real Estate Virtual Assistant?
When considering alternatives to hiring local staff, business owners typically encounter two main options: the DIY model, which involves direct management of recruitment, training, and oversight of administrative tasks, or choosing to hire a real estate virtual assistant. This latter option can streamline operations, save time, and provide a cost-effective solution, albeit it comes with considerations regarding where the virtual assistant is operating from, their data security measures, reliability, client management skills, and the training they've received. Notably, hiring a virtual real estate assistant from a home-based setting can pose challenges in managing and ensuring quality of work, underscoring the importance of selecting a service like PMVA where each real estate assistant goes through rigorous training and operates under stringent data security and management protocols. This ensures that your business needs are seamlessly addressed by a dedicated and experienced real estate virtual assistant, capable of taking your business to the next level efficiently and cost-effectively.
How Much Can My Business Save by Offshoring Services?
Offshoring services, namely hiring a real estate VA, can lead to significant savings for your business. PMVA’s outsourcing services offer a solution that’s designed to reduce costs associated with wages, payroll tax, superannuation and other employment expenses traditionally incurred in Australia. This model not only saves you time but also enables your real estate business to focus on closing deals and scaling up. With the right virtual assistant, you can increase productivity and effectively delegate repetitive administrative tasks and email marketing efforts, allowing your local team to concentrate on growth and providing superior service. Julie’s case study exemplifies how switching to a qualified real estate virtual assistant helped her save costs and achieve long-term success, underscoring the power of leveraging offshoring to meet your business needs efficiently.
What Tasks Can a Property Management Virtual Assistant Handle?
A well-trained property management real estate assistant, such as those provided by PMVA, can handle a wide array of tasks, from administrative duties to email management, effectively addressing the needs of real estate professionals and investors. Whether it's arrears management, routine inspections, maintenance coordination, lease renewals, or even more complex projects, a qualified real estate virtual assistant can take on these jobs. By offloading such tasks, real estate businesses not only save time and resources but also improve their capacity to manage properties more effectively. This allows them to focus on high-value activities like new real estate acquisitions and enhancing client relationships. PMVA ensures that every virtual assistant for email management or otherwise has the necessary skills, training materials and language skills to perform their job description efficiently, becoming a valuable asset to your team.
How Do We Partner with Clients?
Choosing to partner with PMVA means getting a dedicated, trained Filipino virtual assistant who's ready to work and contribute to the success of your business. We define clear job descriptions, offer comprehensive training materials, and maintain open lines of communication, ensuring our VAs seamlessly integrate into your team. This partnership is designed to address your business's unique needs cost-effectively, allowing you to delegate with confidence and focus on strategic areas for growth. From day one, our Australian consultant works with you, providing experienced real estate virtual assistant services tailored to take your business to the next level. By offshoring with PMVA, you not only get access to a qualified real estate virtual assistant but also a solution tailored to drive long-term success and stability in staff turnover, making offshoring a strategic decision for any real estate business aiming for growth.
Is Outsourcing a Long-term Solution for My Business?
Absolutely, outsourcing is a long-term solution that addresses many challenges faced by today's real estate businesses. The rising demand for skilled property managers and the associated costs make virtual assistants an attractive alternative. PMVA provides qualified real estate virtual assistants, offering a low-cost, high-output solution to enhance your operational efficiency. Our loyalty program ensures a stable, long-term working relationship, giving you confidence in the reliability and consistency of the service provided. This strategy not only supports the success of your business regardless of the industry but also positions your company for scalable, sustainable growth.
How Much Management Will My VA Need?
While hiring a virtual assistant like an executive assistant will save you time on managerial tasks, it doesn't fully absolve you of oversight responsibilities. However, with PMVA, you're not alone in this process. Our supervisors and leadership team are dedicated to ensuring your VA operates at peak efficiency, focusing on critical areas to contribute to your success. Additionally, with our real estate assistants' keen management skills and eagerness to learn, they rapidly become an integrated part of your team, ready to tackle administrative and email management tasks. Through continuous training, quality assurance and performance monitoring, we ensure your VA is always a step ahead, ready to work and save you time, proving to be a valuable asset for your business.
Why Do People Hire Virtual Assistants for Property Management?
Hiring virtual assistants for property management has become increasingly popular as it offers a solution that allows real estate professionals to transcend traditional administrative roles and focus on providing value-added services to their clients. By engaging a virtual assistant to handle time-consuming tasks such as inbound or outbound calls, email marketing, and more, property managers are free to concentrate on building relationships with clients, seeking new real estate opportunities and focusing on the strategic direction of their portfolios. The advent of virtual assistants in property management epitomises the shift towards more efficient, client-focused service models in the real estate industry, optimising operations and setting the stage for substantial business growth.

Client Testimonials: Success Stories from Hiring Our Real Estate VAs

PRD-tweed

“PMVA’s Blueprint Service has streamlined our day to day processes and has improved our own approach to in house training methods.”

PRD Tweed Coast

Lorna Serfontein

“Using PMVA was something that we were all nervous about and now we look at it as being an integral part of our business.”

Lorna Serfontein

“Our team has had more time to prospect and grow the business without huge excess overheads. The training and implementation was 1st class.”

PJ Salami

Case Studies: How Dedicated Real Estate VAs Can Propel Your Business Forward

Premium Virtual Real Estate Assistant Outsourcing

premium outsourcing

Zero Downtime Guarantee

We provide an experienced backup service should your dedicated real estate Virtual Assistant require any time off.

Benchmarked Processes

We elevate your systems and processes by benchmarking them against industry leaders.

No Turnover Costs

We safeguard your business against the high cost of turnover with inclusive recruitment, training and replacement services.

Fast Implementation

Our expert consultants will guide your team through the entire implementation, without the usual roadblocks associated with outsourcing.

Discover How to Scale Your Business and Enhance Productivity with a Real Estate VA

Having a dedicated Virtual Assistant in your real estate business can open the door to a variety of new strategies. Learn how you can grow beyond your current limits by booking a private consultation with our CEO, Tiffany Bowtell now.

Australia’s most trusted premium outsourcing provider