Real Estate Bookkeeping Services for Australian Property Managers

Bills, pay runs and BAS records pile up fast in a property management agency. They rarely wait for a quiet week. Our real estate bookkeeping services give Australian agencies a dedicated virtual assistant trained in property management. They code bills, prepare pay runs and get BAS records ready. Your staff approve payments. Your registered tax or BAS agent supervises the tax side and lodges.

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Our Real Estate Bookkeeping Services for Australian Agencies

Processing and Reconciling Bills

Repair bills, water charges and body corporate fees get coded in your property management platform. Agency bills can go into Xero or MYOB and be reconciled daily if you choose. You upload each payment file through your bank. Daily focus matters. We saw it with Kellie, Operations Manager for a large New Zealand agency. She found, “With one person focusing on the same task daily, invoices are processed much quicker.”

Bookkeeping Behind Your BAS

Your BAS preparation stays up to date without pulling senior staff into routine bookkeeping. Tax invoices can be coded under the instruction and supervision of your registered tax or BAS agent, while bank reconciliations, creditor records and straightforward data entry are kept current. That gives your accountant cleaner records to review, while GST treatment and lodgement stay with your registered agent.

Payroll Administration Support

Your assistant keeps staff records and enters timesheets and leave. They prepare each pay run for you to sign off, under your registered agent’s supervision and control. Your agent looks after the tax, super and Single Touch Payroll settings. Since 1 July 2026, Payday Super means super is paid at the same time as wages. It must reach each fund within 7 business days after you pay your staff, with some exceptions.

Xero and MYOB Bookkeeping

Your agency’s operating books sit apart from the trust account. We keep them in Xero or MYOB. That can cover bills and bank reconciliations. Xero and MYOB are general accounting tools. For trust money, our trust account compliance guide recommends a compliant trust accounting or property management platform. Trust obligations sit with your agency, not with us.

Real Estate Bookkeeping FAQs

Can a Virtual Assistant Prepare Our BAS?

Not on their own. The Tax Practitioners Board is clear here. Providing or advertising BAS services for a fee or reward generally requires TPB registration. Without it, there are significant civil penalties. Some bookkeeping is not a BAS service. Examples are bank reconciliations and coding invoices on a registered agent’s instructions and under their supervision. That is our assistants’ prep work, with your registered BAS or tax agent in control. Your agent works out the figures and lodges. The TPB’s payroll guidance sets out the same supervised model.

How Do You Keep Bookkeeping Accurate?

We rely on training, clear steps and close checks. In our records, each assistant completes more than 200 hours of property management training. They do this before they start with an agency. Our Australian consultants then map your tasks, approval points and escalation rules. Our on-site supervisors watch over daily tasks. Each week we also compare task times with other agencies.

Who Covers Our Bookkeeping When Our Assistant Is Away?

Your bookkeeping keeps going when your assistant is away. Under our Zero Downtime Commitment, trained backup assistants follow the same written steps as your own assistant. The type and timing of cover depend on the work and support you need. Our backups are skilled subject matter experts. They can cover for a few minutes or many days. A backup reaches your data only from the same secure computer your assistant uses.

Will Our Assistant Need Our Bank Login Details?

No. We respect your privacy and we do not ask for bank login information. For bills, invoices and BPAY payments, we prepare the payment file and only you can upload it through your bank. Our assistants are based in the Philippines and employed by us. Each one works from a dedicated computer with a unique IP address, and you control their passwords and email. Our guide on how we protect your data covers CCTV, download restrictions and two-factor login.

Which Software Does Your Bookkeeping Assistant Work In?

Your assistant works inside the systems you already use. You do not change platform to work with us. On the property management side, that includes PropertyMe, MRI Property Tree, Reapit PM (formerly Console Cloud) and Rex. For your agency’s accounts, we work in Xero and MYOB. In onboarding, our Australian consultants build your rollout plan with you and meet with you twice a week for the first six weeks. That way we build a programme around your agency.

Who Is Responsible for Our Bookkeeping Results?

You are, in the same way you are today. Outsourcing does not change who is responsible for your agency’s results. Your registered agent stays in control of the tax work. What changes is who carries the daily load, which frees your time to grow the business. If something needs fixing, raise it with us. An Australian team member works the support case through until you get the result you need. You do not need to retrain your assistant yourself.

What Affects the Cost of Outsourcing Bookkeeping?

We only offer a full-time service of 40 hours a week. Your contract is with our Australian entity, and you pay one fortnightly direct debit, which includes GST. We cover your assistant’s wages, sick pay, employee taxes, insurance, office and equipment. We do ask you to fund 10 days of paid annual leave each year. What the service is worth to you depends on scope and on how much of this work sits with senior staff today. We can work through the numbers with you in a strategy session.

What Reporting Do You Provide to Track Financial Performance?

We can prepare monthly reports from your own data. These can cover income against budget, department financial performance and KPI dashboards. We can also run management fee and advertising recovery audits. At the start of each week, you get a report on what your assistant achieved and the impact on your business. That gives you a view of the numbers and of the work behind them.

Testimonials: What Our Clients Are Saying

“Our agency have been using PMVA for quite a few years now and find exceptional service from the team. Always happy to make adjustments, ensure the VA’s are on track, errors are corrected and procedures are in place for extended training”.

— Jacqui Kerin

“Some of the smartest in the industry. PMVA has truly changed property management. As a property manager, you will love having a VA and you won’t regret it. You also will never want to be without one again. Thanks for the many years of training and support PMVA”.

— Lynette Spann

“PMVA was the perfect fit to support our business. They have made our jobs so much easier and more efficient and allowed us to build better relationships with our agents and their clients. We couldn’t recommend the entire PMVA team highly enough. They are organised, professional, reliable, and supportive”.

— Georgia Parry

Client Success Stories

February 14, 2026

How we are delivering everyday consistency through outsourcing

Sarah, Head of Property Management of a large residential agency in Canberra achieved two record months for new leases after standardising processes with PMVA support.

February 14, 2026

How I’m Delivering Exceptional Service

Phil Jones, Principal of Propel Realty, a Brisbane Residential and commercial agency outsourced more than 20 processes, over 300 daily and monthly tasks to a dedicated VA within 18 months.

New Cover for Client Testimonials Blog Thumbnails 4

February 14, 2026

How I’ve Streamlined My Business Processes

Rheanna, Head of Property Management for a mid-size residential agency in Perth freed property managers to spend more time with clients, improving customer satisfaction.

Zero Downtime Commitment

We provide an experienced backup service should your dedicated real estate Virtual Assistant require any time off.

Benchmarked Processes

We elevate your systems and processes by benchmarking them against industry leaders.

No Turnover Costs

We safeguard your business against the high cost of turnover with inclusive recruitment, training and replacement services.

Fast Implementation

Our expert consultants will guide your team through the entire implementation, without the usual roadblocks associated with outsourcing.

Get Started With Real Estate Bookkeeping Support

A dedicated Virtual Assistant in your real estate business can open the door to various new opportunities. Learn how to grow beyond your current limits by booking a private consultation with our CEO, Tiffany Bowtell.

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